Privacy Policy

Effective Date: 07/09/2024

Introduction

Welcome to JSsec Ltd ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [jssec.com] (“Site”), use our services, or otherwise interact with us.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Personal Identification Information

We may collect information such as your name, email address, phone number, job title, and company name when you sign up for our services, contact us, or engage with our customer support.

2. Technical Data

We collect technical data such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Site.

3. Usage Data

We collect information about how you use our Site, products, and services, such as the pages you visit, how long you spend on each page, and your interactions with our content.

4. Marketing and Communications Data

We may collect your preferences in receiving marketing from us and your communication preferences when you subscribe to our newsletters or marketing communications.

5. Authentication Data

When you sign up or log in using OAuth, we collect information provided by your chosen provider (Google, Microsoft, or GitHub), such as your email address and profile information.

How We Use Your Information

  • To provide and maintain our service: Manage your account, support, and relationship.
  • To improve our website and services: Analyze usage data for enhancements.
  • To communicate with you: Send updates, newsletters, or marketing.
  • To comply with legal obligations: Record-keeping and compliance requirements.

Legal Basis for Processing

  • Consent: You’ve given permission for specific purposes.
  • Contractual Necessity: To fulfill our service obligations.
  • Legal Obligation: Compliance with legal duties.
  • Legitimate Interests: For our business needs without overriding your rights.

Sharing Your Information

  • Service Providers: Including:
    • Google Analytics: Website analytics, including IP for geographic insight.
    • SendGrid: Email marketing and transactional email delivery.
    • YouTrack: Customer support tracking.
    • Sentry: Performance and error monitoring.
    • JSsec Session Cookies: Maintains login sessions.
  • OAuth Providers: Google, Microsoft, GitHub for authentication.
  • Affiliates: Data may be shared under this policy.
  • Legal Authorities: Shared if legally required or to protect rights.

Data Security

We implement safeguards to protect your data. However, no system is 100% secure.

Data Retention

We retain data only as long as necessary for the purposes stated or as required legally.

Your Data Protection Rights

  • Access: Request a copy of your personal data.
  • Rectification: Request corrections to your data.
  • Erasure: Request deletion of your data (under certain conditions).
  • Restrict Processing: Request limited processing of your data.
  • Object: Object to our use of your data.

Children's Privacy

Our services are not for children under 13. We do not knowingly collect data from them.

Changes to This Privacy Policy

We may update this policy and will notify you of significant changes via this page.

Contact Us

Email: [email protected]
Visit our Contact Us page for more.